Department: Quality

Reports To: VP Operations

Purpose of the Position: This position is responsible for actively participating in designing and implementing a variety of supplier quality control processes and systems to ensure a robust supplier selection, certification, assessment and verification program.

Duties and Responsibilities:

• Actively participate in establishing and maintaining Quality Assurance standards for Capstone suppliers. These standards shall adhere to Capstone Supplier Quality policies and ISO regulations to ensure that appropriate products and services are provided.
• Responsible for the quality of products manufactured at external manufacturers.
• Act as facilitator in resolving supplier and procurement related issues.
• Develop and implement, in collaboration with Strategic Sourcing, supplier development and part certification programs for new and existing suppliers.
• Develop and implement supplier quality tracking system with appropriate metrics and reporting systems.
• Review suppliers purchase orders for appropriate quality requirements flow down.
• Plan, organize, and conduct audits, surveys, and inspections.
• Support company initiatives to develop and improve supplier performance and productivity.
• Manage suppliers using the Capstone Supplier Corrective Action Processes
• Prepare, maintain, and review purchasing quality procedure to ensure compliance.
• Monitor and report on supplier quality-related activities to verify quality system, product and contract, or purchase order compliance.
• Participate in first article inspections.
• Ensure that suppliers document and maintain an approved quality system to meet the appropriate company or customer requirement.
• Represent the company with suppliers to ensure that suppliers’ manufacturing and Quality System, special processes and products meet purchase contract requirements and applicable regulatory and government regulations.

Skills and Abilities:

• Ability to work effectively in an entrepreneurial team environment.
• Excellent oral and written communication skills.
• Approximately 25% travel required; a small portion of the travel is international.
• Working knowledge of ISO 9000 and 14001 requirements.
• Demonstrate high level of computer literacy – proficient in developing Excel spreadsheets, utilizing word processing and databases, specifically Microsoft Office Suite.
• Ability to communicate effectively, make presentations and write concise reports for all levels of employees.
• Demonstrate analytical/technical aptitude evidenced by 5 or more years of successful experience in quantitative role.
• Demonstrated coaching, mentoring, teaching skills.
• Problem solving skills evidenced by demonstrated results in past positions.
• Ability to work under tight deadlines and handles multiple detail-oriented tasks.
• Knowledge of theory and principles of statistics, statistical sampling techniques and statistical process control.
• Knowledge of process validations, identification of key characteristics and Gage Repeatability and reproducibility.
• Ability to proactively work with suppliers to improve quality and resolve issues.
• Able to read blue prints and drawings.

Education and Experience:

• Bachelor’s degree with a minimum of 2 years supplier quality, 4 years quality related experience.

OR

Equivalent combination of education and management experience including supervision can be substituted

• Minimum of 5 years experience in an analytical role.
• Purchasing and/or Program Management experience a plus.

Capstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills or abilities that the incumbent(s) must possess to successfully perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

DEPARTMENT: Marketing and Distribution
REPORTS TO: Vice President, Marketing and Distribution

PURPOSE OF THE POSITION: To provide the interface between Capstone Green Energy in the USA and its distribution partners in Asia-Pacific (APAC) with regards to marketing, sales and commercial matters to achieve and exceed corporate sales goals in the region. This role will also facilitate pre-sales technical, applications, and aftermarket service support to the region.

DUTIES AND RESPONSIBILITIES:

• A primary responsibility will be to work with and manage Capstone’s distribution partners in APAC to ensure sales growth and achievement of forecasted sales targets, both systems/accessories and service plan adoption.
• To assist distribution channels in developing new opportunities as well as developing competitive advantage through commercial, technical and support offerings.
• Prepare proposals including costing, pricing and risk review.
• Develop and manage distribution channels in other markets as directed and prioritized by management.
• Act as a liaison between Distributors and Accounting, ensuring the timely payment of Accounts Receivable balances.
• Support the Company’s objectives relating to quality and reliability by communicating and reporting on the performance of installed and operated units.
• Serve as a liaison to communicate quality issues and regional challenges for various matters to the Service department and to expedite pending aftermarket revenue orders.
• Support the Service department with Field Reliability Programs as needed.
• Gather and summarize commercial data to better understand the markets and distribution channel’s targets/forecasts and success factors.
• Gather market information and present it to Capstone to guide new product development activities at Capstone.
• Provide regular and accurate management reports.

SKILLS AND ABILITIES:

• Must have excellent communication skills, including written, oral, and presentation.
• Evidence of the ability to work in a fast paced, dynamic, entrepreneurial environment where growth and professionalism will be achieved largely through creativity, high integrity, reasoned and thoughtful judgment, sense of urgency, and a willingness to “roll up the sleeves.”
• Ability to think strategically and deliver tactically.
• Sales and channel management experience.
• Evidence of outstanding interpersonal skills.
• Proven analytical and problem solving abilities.
• Willingness to travel domestically and internationally (primarily in APAC for extended periods if necessary).
• Must be customer-focused and present a winning attitude in the presence of customers.
• Must be able to enter and travel within APAC according to visa consents.
• Understanding of electrical and mechanical systems.
• Computer literate in standard MS Office 365 products and Salesforce applications
• Excellent written and verbal language skills in English

EDUCATION AND EXPERIENCE:

• Bachelor's degree in a technical field, MBA is a plus.
• 7+ years hands on sustained success in application integration in the energy, power or associated industry.
• 5+ years sales experience in Asia, knowledge of distribution channels is strongly preferred.
• Fluency in Asian languages is highly desirable.

Capstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills or abilities that the incumbent(s) must possess to successfully perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

DEPARTMENT: Product Management
REPORTS TO: Sr. Director, Product Management

PURPOSE OF THE POSITION: The Technical Trainer develops and conducts technical and related training programs for internal and/or external customers using both online distance learning and in-classroom formats. In-classroom training may be conducted at a Company facility or off-site, as needed. This role assists in the creation of training programs and the demonstration of necessary procedures/techniques by applying their individual technical knowledge and following course outlines. The Technical Trainer contributes to the training effectiveness of the group, while maintaining their own levels of expertise in instructional design and delivery techniques, product knowledge and curriculums.

 DUTIES AND RESPONSIBILITIES:

• Manage the creation, development, maintenance and delivery of technical training materials for instructor-led and web-based training. This includes presentation materials, instructor guides, hands-on exercises, exams, and course evaluations/surveys.
• Present information, using a variety of instructional techniques and formats such as role-playing, simulations, team exercises, group discussions, videos and lectures.
• Develop and deliver all training materials in a professional and effective manner.
• Interface extensively with colleagues in Customer Service, Engineering, Manufacturing, and Sales & Marketing to develop and maintain technical expertise on Capstone products, keep abreast of ongoing product development, and accurately assess customer training needs.
• Maintain all training demonstration systems, tools, and applications.
• Ensuring training records are maintained within the LMS database.
• Maintain instructional and presentational competencies to be able to conduct any of the available training courses.

 SKILLS AND ABILITIES:

• Proficient using MS Office applications including Outlook, Excel, Word and PowerPoint.
• Video recording and editing.
• Experience with multimedia applications and course authoring tools such as:
• TechSmith Camtasia
• Articulate 360
• Learning Management Systems
• Excellent oral/written communication and customer relations skills, including presentation and facilitation skills.
• Ability to work in a fast-paced, dynamic, entrepreneurial environment where growth and professionalism will be achieved largely through creativity, high integrity, reasoned and thoughtful judgment, sense of urgency, a balance between strategic and tactical skills, and a willingness to “roll up the sleeves.”
• Knowledge and experience in control systems, power electronics and/or gas turbines.
• Demonstrate technical aptitude and an ability to rapidly learn new technologies, including both hardware and software.
• Ability to extract detailed information by reading and interpreting technical data/documents, interviewing Subject Matter Experts, and presenting such information in an easily understood technical, graphical and/or hands-on format.
• Availability to travel up to 25% of the time, including international travel.
• Must be fluent in English. Spanish as a second language would be an asset.

 EDUCATION AND EXPERIENCE:

• Bachelor's degree in a technical field, preferably electronics, or equivalent experience with electronics or electromechanical controls.  Will consider practical, hands-on knowledge and experience equivalent in lieu of a degree.
• Experience in testing, troubleshooting, maintaining, and/or repairing equipment in an electrical or power generation environment is highly desired.
• Certified in an approved instructor training program and/or minimum 2 years’ experience of informal (adult) training; industrial, vocational or technical training.
• Existing experience with Capstone product line is highly desired.

 PHYSICAL DEMANDS:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

 WORK ENVIRONMENT:

• Required to sit for long periods of time. Extensive use of a computer.
• Extensive travel may be required.

 Capstone Green Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state. Or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills or abilities that the incumbent(s) must possess to successfully perform each duty proficiently.

 This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

DEPARTMENT: Product Management

REPORTS TO: Sr. Director, Product Management

GENERAL PURPOSE OF THE POSITION: The ideal candidate will be a versatile communicator with the ability to create, edit and maintain a variety of instructional materials, including technical documentation and service/manufacturing work instructions.

DUTIES AND RESPONSIBILITIES:

• Create, develop, and maintain technical work instructions in Microsoft Word for the service, repair and manufacturing of equipment.
• Create, develop and maintain reference documentation in Microsoft Word (e.g. user manuals, technical references, installation guides, applications guides, technical specifications, etc.) for use by customers or internal staff.
• Utilize Adobe Illustrator (or similar tools) to create accurate sketches and illustrations of products and installation/repair methods.
• Translate technical and/or complicated information into clear, concise documents appropriate for various target audiences.
• Interview subject matter experts and technical staff to collect information required to produce documentation.
• Research information such as drawings, design reports, equipment, and test specifications to fill any gaps.
• Work closely with engineering, manufacturing, customer service and support teams to ensure quality and accuracy of content.

 SKILLS AND ABILITIES REQUIRED:

• Must possess the ability to operate independently in developing visual aids that complement written instructions.
• Must demonstrate strong organizational and revision control ability.
• Must possess excellent writing and editing skills in Microsoft word.
• Must demonstrate a technical understanding of mechanical and electrical systems and components.
• Must be able to efficiently organize and manage documentation projects.
• Must work well under stress and time pressures.
• Must be proficient in Microsoft Office products, particularly Word, Excel, Visio and PowerPoint.
• Proficient in various multimedia applications and course authoring tools is a plus. Examples include:
  • Adobe Photoshop
  • Abode Acrobat Pro
  • Adobe Illustrator
• Video production and editing is a plus. Examples include:
  • TechSmith Camtasia
  • Adobe Premier

 EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree in a technical field or equivalent work experience.
• Proven experience as a technical writer for technical documentation, including service or manufacturing work instructions.
• Additional consideration will be given to those with three or more years of development test or field service experience in an electrical or gas turbine environment.

 PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

 WORK ENVIRONMENT:

• Usual office and occasional factory working conditions.
• Required to sit for long periods of time. Extensive use of a computer.

 Capstone Green energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.  The requirements listed in this document are the minimum levels of knowledge, skill or abilities that the incumbent(s) must possess successfully perform each duty proficiently.

 This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.